Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using our AI writing tools:

• Text Content: The text you submit for processing (emails, documents, etc.). This content is sent to our AI provider for processing and is not stored after your session ends.
• Account Information: If you create an account, we collect your email address and payment information (processed securely by Stripe).
• Usage Data: We collect anonymous analytics about tool usage, page views, and feature interactions to improve our service.
• Device Information: Browser type, IP address, and device identifiers for security and fraud prevention.

2. How We Use Your Information

We use the information we collect to:

• Process your text through our AI writing tools
• Provide customer support and respond to inquiries
• Process payments and manage subscriptions
• Prevent fraud and abuse of our services
• Improve and develop our products and services
• Send transactional emails (receipts, account updates)

3. Data Retention

Text Content: We do not store the text you submit for processing. Once your request is complete, the content is immediately discarded.

Account Data: We retain account information for as long as your account is active or as needed to provide services.

Analytics: Anonymous usage data may be retained for up to 2 years for product improvement purposes.

4. Third-Party Services

We use the following third-party services:

• Anthropic (Claude AI): Powers our AI text processing. Your submitted text is sent to their API. See Anthropic's Privacy Policy.
• Stripe: Processes payments securely. See Stripe's Privacy Policy.

5. Data Security

We implement appropriate security measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure API key management
• Rate limiting to prevent abuse
• Regular security reviews

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

7. Cookies

We use essential cookies to:

• Maintain your session and preferences
• Track usage limits (free tier)
• Prevent fraud and abuse

We do not use advertising or tracking cookies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

privacy@aitools.com